Refund Policy

Last Updated: December 30, 2025

At Stperpetuanews, we stand behind the quality of our courses. We offer a 30-day money-back guarantee to ensure your satisfaction.

30-Day Money-Back Guarantee

If you are not completely satisfied with your course purchase, you may request a full refund within 30 days of your purchase date. No questions asked.

Eligibility Requirements

To qualify for a refund, you must meet the following conditions:

  • The refund request must be made within 30 calendar days of the original purchase date
  • You must not have completed more than 30% of the course content
  • You must not have violated our Terms and Conditions
  • The purchase must have been made directly through our website

Non-Refundable Items

The following are not eligible for refunds:

  • Course purchases made more than 30 days ago
  • Courses where you have completed more than 30% of the content
  • Purchases made through third-party platforms or resellers
  • Services or subscriptions that have been fully consumed
  • Downloadable resources that have been accessed or downloaded

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team at [email protected]
  2. Include your order number and registered email address
  3. Briefly state your reason for requesting a refund (optional but helpful)
  4. We will process your request within 5-7 business days

Refund Processing

Once your refund request is approved:

  • You will receive a confirmation email
  • The refund will be processed to your original payment method
  • It may take 5-10 business days for the refund to appear in your account, depending on your bank or payment provider
  • Your access to the course content will be revoked

Abuse Prevention

We reserve the right to deny refund requests that show signs of abuse, including but not limited to:

  • Multiple refund requests for different courses
  • Completion of most course content before requesting a refund
  • Downloading all course materials before requesting a refund
  • Evidence of account sharing or fraudulent activity

Partial Refunds

In certain circumstances, we may offer partial refunds at our discretion. This may apply to:

  • Technical issues that significantly impacted your learning experience
  • Circumstances beyond your control that prevent course completion
  • Course content that substantially differs from the description

Exceptions and Special Cases

We understand that exceptional circumstances may arise. If you believe you qualify for a refund outside our standard policy, please contact us to discuss your situation. We review each case individually and strive to find fair solutions.

Chargebacks

If you file a chargeback with your credit card company or payment provider, we will be unable to provide support or issue a refund through our normal process. Please contact us directly before initiating a chargeback so we can resolve any issues.

Questions

If you have questions about our refund policy, please contact us at:

Email: [email protected]
Phone: +1 530-331-2723